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Our Priority is Your Priority

Our Priority is Your Priority

When you need help, you need it immediately. When you have to wait for information or support for a testing product in your lab, bad things happen. Your test may be invalidated, your production schedule delayed, and your customer will not be happy. We understand your needs are time sensitive. Your testing process is your priority.

We set priorities in our business, too. Our primary business is designing and building test equipment. It’s a detailed process of making precision components and systems that meet testing standards. That is not our priority. Your support is our priority. Your needs move immediately to the top of our list. Our engineers and technical staff stop what they are building, and address your needs……immediately.

Our staff is located in the United States. They all work at the same facility where Schap testing equipment is designed and built. So, when you get help, it’s from the “horses mouth”. No one knows more than we do.

Try that with a foreign-built product.

Our products are built to last, and rarely do you need such urgent help. It’s good to know Schap is ready if you do.

If you would like to submit a service request, or simply ask a question about our product, click here. Technical Support – SCHAP SPECIALTY MACHINE